Reliabl Privacy Notice

Who We Are

Reliabl ("Company," "we," "us," or "our") takes your personal privacy and data protection seriously. We believe that personal data rights are human rights. That means empowering individuals—not just protecting them—by giving them meaningful control over their data, clarity around how and when it's used, and fair opportunities to benefit from its value.

This Privacy Notice (“Notice”) applies to the collection of Personal Data processed by the Company for the purpose of this Notice, Personal Data is generally defined as “any data which is related to an identified or identifiable natural person.”

In addition to reading this Notice, please review our Terms of Service (“Terms”) which governs your use of our website. If you do not agree to our Terms and the collection, use, and sharing of your Personal Data as detailed in this Notice, please do not access or otherwise use our website.

What Personal Data We Collect

Our products and services operate in coordination with a user-managed account, which serves as your private portal for storing and controlling your Personal Data.

When you create an account, we collect the following minimal registration data:

Email address (used as your login ID).

Account password (encrypted and known only to you).

We may also collect Personal Data that you provided to us in the files which you upload to our website to take advantage of our services. This information can include, but is not limited to:

·       Identifiers and Contact Information such as names, addresses, telephone numbers,  dates of birth, and national identifiers.

·       Financial Data such as payment data, bank account information, and credit card information

·       Biometric identifiers such as unique measurable physical or behavioral traits used to identify and verify individuals, including fingerprints, facial features, iris patterns, videos, and voiceprints.

·       Device Information such as information related to your use of the website such as your device model, operating system, unique device identifiers, mobile network information, server logs, IP addresses or MAC addresses.

·       Digital or Technical Information such as information related to your visits to the website, pages visited, system activity, hardware settings, browser type, browser language, the dates and times of your requests and referral URL, broad geographical information, navigation patterns.

If you choose to post Personal Data—such as on message boards, forums, journals, or interactive features—on our website, please note that any information you disclose is voluntary and may be viewed, collected, or used by others. This includes content you share publicly or with designated communities.

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How We Use Your Personal Data

We use your Personal Data to provide and improve the services you have expressly chosen to engage with. In particular, We may use your Personal Data to:

Provide and maintain our services, including account setup, secure access, and feature functionality.

Analyze usage patterns (in anonymized or aggregated form) to improve service design, accessibility, and performance.

Improve our platform capabilities, including training and refining artificial intelligence (“AI”) models and algorithms that power our services—always using de-identified, aggregated, or anonymized data that cannot be traced back to you individually. This includes:

Training, testing, and improving our AI models and machine learning algorithms.

Developing new features and capabilities that benefit our user community.

Enhancing the accuracy, relevance, and fairness of our platform's recommendations and outputs.

Send you important communications, such as login alerts, account updates, and support confirmations.

Inform you of new features, product updates, or service opportunities—always in alignment with your communication preferences.

Conduct internal research to troubleshoot technical issues, enhance user experience, and safeguard against fraud or abuse.

Facilitate data licensing opportunities where, with your consent, we may provide Personal Data to vetted third parties in exchange for rewards, credits, or compensation.

Important Note on Product Development: As outlined in our Master Services Agreement, we may use Customer Materials and Personal Data you provide (with your consent) for internal product development purposes to improve our services. However, this usage is:

Revocable by you at any time upon written request.

Limited to improving service quality, developing new features, and training models that benefit all users.

Never used to create products that compete with your interests or business.

We do not use your Personal Data for profiling or behavioral advertising practices.

Disclosure to Third Parties

We may disclose Personal Data to third parties for the following purposes:

Strategic Partners

In some cases, we may collaborate with strategic partners to provide or improve services you've requested. If you create an account or initiate a relationship with such a third party, your Personal Data provided to them will remain subject to their own privacy policy, while your account with us will continue to be governed by this Notice.

Service Providers

We may work with service providers who perform operational or technical functions on our behalf—such as:

Secure data storage or encryption services.

Licensing infrastructure.

Customer support platforms.

Research, analytics, or product development.

These service providers are contractually obligated to safeguard your information and may only use it for the services we've requested.

Legal or Security Requirements

We may disclose your Personal Data if:

Required by law, regulation, court order, or legal process.

Necessary to protect our rights, systems, or other users.

Enforce our policies or contracts.

Needed to investigate misuse, fraud, or other threats to platform integrity.

We always evaluate the necessity and proportionality of these disclosures and provide notice to you unless legally prohibited.

Business Transitions

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your Personal Data may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Aggregated Data

We may share non-Personal Data with the following parties:

Academic or nonprofit researchers.

Platform customers or service partners who have signed binding. confidentiality and non-reidentification agreements.

Policy institutions or advocacy groups studying trends in digital trust and user agency.

Ethical advertisers or data licensees.

Other

We may also disclose your Personal Data when you have directed us to, or if we have obtained your consent (where required by applicable law). We also reserve the right to provide non-Personal Data, such as aggregated data, to third parties.

Legal Basis

We may rely on the following legal bases to process your Personal Data:

  Contractual Necessity: When the processing is required to fulfill our agreement with you—such as providing access to your Personal Data, supporting service functionality, or enabling your participation in licensing arrangements.

Your Consent: When you explicitly agree to certain uses of your data, such as uploading personal archives, opting into marketing communications, or choosing to license data to third parties. You may revoke consent at any time.

Legal Obligations: When we are required by law, regulation, or valid legal process (e.g., subpoena, court order) to process or disclose your Personal Data.

Legitimate Interests: When processing is necessary to operate, maintain, and improve our services, as long as those interests do not override your rights or expectations as a data subject. Examples include:

Understanding service usage patterns to improve performance.

Preventing fraud or misuse.

Securing our systems and infrastructure.

Enforcing our terms and defending legal claims.

Your Data Protection Rights

In accordance with applicable law, you may have the following rights:

Right to Be Informed: Understand how your Personal Data is collected, why it is used, how long it is retained, and with whom it may be shared.

Right of Access: Request a complete copy of your Personal Data and any related information to verify how and why it is being processed.

Right to Rectification: Request us to correct inaccurate or incomplete Personal data.

Right to Erasure ("Right to Be Forgotten"): Request that we delete your Personal Data from our systems, including the deletion of your account and all associated records.

Right to Restrict Processing: Temporarily or permanently limit how your Personal Data is used under specific conditions.

Right to Data Portability: Receive your Personal Data in a structured, commonly used, and machine-readable format so you can reuse it across other services.

Right to Object: Object to processing of your Personal Data based on legitimate interest, public task, or direct marketing purposes.

Rights Related to Automated Decision-Making and Profiling: You are entitled to transparency and protection from decisions made solely by algorithms. We do not engage in automated decision-making or profiling that has legal or similarly significant effects.

To exercise any of these rights, or to cancel your account and delete your data, you may contact us at:

team@reliabl.ai

We will confirm receipt of your request within a reasonable timeframe and complete most requests within 30 days unless an extension is required by law or complexity.

Cookies and Other Tracker Technologies

As part of our commitment to ethical data practices and trust-by-design, we use limited tracking technologies—such as cookies, pixel tags, and web beacons—to enhance user experience, ensure functionality, and support basic analytics. These tools are never used to violate your privacy or profile you in hidden ways.

What Are Cookies?

Cookies are small text files placed on your device by your web browser. They help us:

Identify returning users.

Remember preferences and settings.

Improve site functionality.

Ensure compatibility with your device.

Limit repetitive messaging or offers.

Analyze how visitors interact with our services.

You can choose to disable or delete cookies through your browser settings. However, doing so may affect the full functionality or personalization of the service.

What Are Web Beacons and Pixel Tags?

Web beacons (also known as pixel tags) are small, invisible images embedded in webpages or emails. They help us:

Track the effectiveness of communications.

Understand how pages are navigated.

Identify technical issues and performance bottlenecks.

Reliabl’s Use of Third-Party Analytics Providers

We may partner with analytics providers to help us understand how users engage with our digital platforms. These third parties may use cookies or similar technologies on our behalf, solely to 1) measure website or campaign performance; and 2) provide insights to improve service quality.

We do not share your Personal Data with these third parties, and they do not collect Personal Data on our behalf. We do not allow third parties to use your data for targeted advertising, behavioral profiling, or cross-site tracking. All tracking is minimal, transparent, and user-centric.

Children's Privacy

We do not knowingly collect Personal Data from children under the age of 13 (or under the age of 16, where applicable by local law). If we learn that a child has submitted Personal Data we will promptly delete it from our systems and take appropriate measures to ensure it is not further retained. If you believe a child has improperly submitted information to us, please contact us at team@reliabl.ai

Email Communications From Us

You may receive periodic communications related to your account activity, system alerts, and updates about

Company-affiliated services. These may include:

Summaries of your account usage.

Product updates or feature announcements.

Optional newsletters or educational materials.

You always retain the ability to:

Unsubscribe from promotional or newsletter emails by using the opt-out link included in each message.

Adjust your email preferences within your account settings.

Please note: Service-related communications (e.g., password resets, data confirmation, system alerts) are considered essential and will continue even if you opt out of marketing emails.

Data Security

Reliabl takes your data security seriously. We implement industry-standard technical, administrative, and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Key protections include:

Encrypted data storage.

Firewalls and intrusion detection systems.

Multi-factor authentication for system access.

Regular audits and patching of our infrastructure.

While we secure Personal Data within our ecosystem, we cannot guarantee how third-party services, websites, or storage systems—manage or protect your data.

International Users

Our services are hosted in the United States and operate in accordance with U.S. privacy and data protection laws. However, we recognize that many of our customers operate globally and may have specific data residency requirements. We will work with our customers to ensure that we abide by any international data transfer requirements.

Data Storage Options:

By default, your Personal Data will be transferred to and stored on servers located in the U.S.

Upon request, we can arrange for your data to be stored in the European Union to comply with regional data protection requirements or organizational policies. Please contact us at team@reliabl.ai to discuss EU data residency options.

Retention of Personal Data

We store the Personal Data we collect as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Updates to This Policy

We may periodically revise this Notice to reflect service changes, legal developments, or improvements in data protection practices. All updates will be posted here with an updated effective date at the bottom of the document.

Contact Us

If you have any questions, concerns, or suggestions about this Personal Privacy and Data Protection Policy, or how your data is handled, please contact our support team at: team@reliabl.ai or visit our website at reliabl.ai

Last Updated: January 15, 2026